One of the many great aspects of my job is getting to spread the good news not only about UFindUs as a whole but also our staff. Unlike many organisations who overlook their most valuable asset we like to make sure that they receive credit when it is due. A very insistent customer was put though to me as they wanted to discuss a member of staff. It turned out that she was over the moon with our customer service and one member of staff in particular.
Nikki had not only dealt with her problems but she had, in the customers words, “listened to me and made the package fit my needs”. She had apparently been letting the whole thing worry her for a couple of months before giving us a call. This is one more testament to the level of commitment and pride that our staff take in their jobs in order to make the whole UFindUs customer service experience memorable for all the right reasons.
Graham Armstrong
UFindUs Ltd
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