Getting to grips with the control panel

If you want to see what invoices have been paid and what are outstanding then there is no problem, the information is right at your fingertips. Use the username and password that you were provided with when you commenced the service and go to http://ufindus.com/advertise.php and log in. From here you will also be able to see all the UFindUs services you have as well as other useful information regarding your account. If you have any queries then don’t hesitate to call the UFindUs Support line on 0845 013 5104.

Graham Armstrong
UFindUs Ltd

UFindUs put their adverts on YouTube

If you have missed our TV adverts then why not catch up with them either by clicking the link or by typing in UFindUs on YouTube.

UFindUs Add WordPress to their Blog List

We continue to work hard to ensure that our customers are able to access as much accurate information as possible about UFindUs through our main site and through the blogs that I post on a variety of sites. As the internet is ever changing we will continue to use different ways of keeping in touch with out customers, so if you already have your own WordPress account you can check us out on there now.

Graham Armstrong
UFindUs Ltd

Take the UFindUs challenge!

I’m not really the betting sort but I had a bit of a bet with a friend of mine who was pouring cold water over the effectiveness of search engines, which meant that in effect the UFindUs directory and our customer Rapidsites would struggle to get found on the likes of Google.

Straight away I asked him for some trades that might be found on the directory. Then he decided on 4 locations which were from all over the country. I laughed when we got the results, more from the look on his face than anything else. Roofer in Edinburgh showed a UFindUs result in 3rd position, joiner in York showed in positions 1,2,3 and 4, plumber in Oxford showed as positions 6 and 8 and window cleaner in Lancaster showed 3,4,5 and 8. The links we found were either to one of our Rapidsites or to a UFindUs directory. Not only a simple and yet effective way to prove a point but now I’m a fiver richer and he’s invested £5 in becoming a little bit wiser. It just goes to show if you know what you are doing the internet is a great place to get found and make money!

Graham Armstrong
UFindUs Ltd

UFindUs Server Relocation

Tuesday 29th May saw the relocation of the UFindUs server which has not only been moved from one end of the country to the other but the new platform that we are using basically means that our server capacity has effectively doubled which will give us far more capacity that ever before for expansion when we need it.

Graham Armstrong
UFindUs Ltd

Turn to UFindUs when you want to find it.

I thought it would be good to share something that I was told over the bank holiday weekend. My parents will think nothing of buying golf clubs on eBay, enough books from Amazon to stock a small library and book holidays online with Expedia (even though I still struggle to find my way round that site) These silver surfers when armed with a laptop and a cup of coffee are quite content to put their trust in these sites to make purchases and yet they are also the sort of folk who reach for the security of the phone book when they need to find something locally.

Well that seems to have changed. They were looking for someone to give them a quote for some gardening work and thought that they would give UFindUs a try. They now have the names of three people from the directory that they will be calling this week. It is now stored in their favorites and Mum has spent time on adding every birthday and special event to the diary in My UFindUs. I don’t expect that the phone book will be going in the bin just yet, there is something quite comforting in having it tucked away in a drawer, but now they have discovered our online directory who knows what will be next.

Graham Armstrong
UFindUs Ltd

UFindUs – a case for brickbats or bouquets?

One of the many great aspects of my job is getting to spread the good news not only about UFindUs as a whole but also our staff. Unlike many organisations who overlook their most valuable asset we like to make sure that they receive credit when it is due. A very insistent customer was put though to me as they wanted to discuss a member of staff. It turned out that she was over the moon with our customer service and one member of staff in particular.

Nikki had not only dealt with her problems but she had, in the customers words, “listened to me and made the package fit my needs”. She had apparently been letting the whole thing worry her for a couple of months before giving us a call. This is one more testament to the level of commitment and pride that our staff take in their jobs in order to make the whole UFindUs customer service experience memorable for all the right reasons.

Graham Armstrong
UFindUs Ltd