Welcome to the UFindUs blog.

The very fact that you are looking at this site will probably meant that you have some association with either UFindUs or our parent company Iomart.

Over a number of years now UFindUs has received attention from a wide variety of sources which has often told the business world of our successes as well as occasions when it has been less complimentary.

Our parent company, Iomart, employs in excess of 500 staff based at 6 centres throughout the North of England and Scotland working on a variety of business brands such as UFindUs, Internetters, Easyspace and Netintelligence. The dedicated Iomart staff that have pioneered many innovations which have helped to shape the way tens of thousands of businesses are successfully and safely promoted on the internet today.

As part of the continuing development of the UFindUs brand we have established the Accountability Department to address the negative remarks, many of which are based on outdated information, that are posted on a whole host of public domain sites and to which we unfortunately have little or no right of reply.

The decision to try and make ourselves more accountable and open in the way that we deal with our customers that may have unresolved issues has been welcomed by many but likewise it seems to have caused irritation to others who are adamant that the internet should only be seen as a place to keep perpetuating the criticism of UFindUs based on comments that have been in circulation for up to 3 years.

When we tried to reply to comments that have been posted for instance on the cantufind.com site, the result was that the Administrator of the site has banned us from accessing the “secret” UFindUs forum which is password protected and has sent a vBulletin message to me saying “Date the ban will be lifted: Never”.

This unprofessional approach is both regrettable and unnecessary and so we hope that in order to create a more balanced view on things, as well as provide UFindUs with an opportunity to listen to constructive comments, from the people that matter, namely our customers, we have created our own discussion arena. On an ongoing basis we will endeavour to listen to, respond to, and inform our customers, past, present and future of changes, new developments, and resolutions brought about as a result of the feedback we receive.

Please feel free to post your comments and let me know your opinion on what we see as an exciting breakthrough in becoming an increasingly more responsible and more accountable company in the future. Your opinion does mater, it has made a real difference in how our organisation is run and we want it to continue to count in the future.

Graham Armstrong
Senior Customer Relations Manager
Accountability Department
UFindUs Ltd